Contact Us
Let’s Chat – We Don’t Bite! ;)
Have a question, a suggestion, or just want to share your favorite meme? Whatever it is, we’re all ears. Send us a message, and let’s make things happen! 😄
Contact Us
Let’s Chat – We Don’t Bite! ;)
Have a question, a suggestion, or just want to share your favorite meme? Whatever it is, we’re all ears. Send us a message, and let’s make things happen! 😄
Frequently Asked Questions
Wondering About Something? Let’s Clear Things Up!
We’ve gathered all the important info right here. Explore our FAQs and find the answers you need.
Frequently Asked Questions
Wondering About Something? Let’s Clear Things Up!
We’ve gathered all the important info right here. Explore our FAQs and find the answers you need.
How do I get started with Grafterr POS?
Simply download the Grafterr POS app from the App Store or Google Play, create your account, and you can start managing your menu, orders, and payments right away.
Is Grafterr POS really free to use?
Yes! Grafterr POS is free with no monthly software fees. You only pay transaction fees when you take payments using Grafterr Pay.
What types of businesses can use Grafterr POS?
Grafterr POS is built specifically for hospitality, perfect for cafés, takeaways, food trucks, restaurants, bars, and more.
Can I use my own hardware?
Yes, Grafterr POS works on Android and iOS tablets or smartphones. You can also connect receipt printers and our WisePad 3 card reader via Bluetooth.
Can I manage my menu from the app?
Absolutely. You can add items, edit prices, create modifiers, and organise your menu directly from the app. Any changes go live instantly.
What payment options are supported?
With Grafterr Pay, you can accept chip & PIN, contactless cards, Apple Pay, Google Pay, and payment links. Tap to Pay is also available on supported devices.
Is Tap to Pay available with Grafterr POS?
Yes. Tap to Pay is supported on both Android and iOS, allowing you to take contactless payments directly from your phone with no card reader needed.
Can I customise receipts?
Yes, you can fully customise your receipts with your logo, headers, footers, and tax settings, all directly within the app.
Do you offer customer support?
Yes, our support team is available to help with setup, troubleshooting, and any questions at no extra cost.
What are the system requirements?
Grafterr POS requires iOS 14 or higher, or Android 8 or higher, and Bluetooth enabled for hardware connections like card readers and printers.
How do I get started with Grafterr POS?
Simply download the Grafterr POS app from the App Store or Google Play, create your account, and you can start managing your menu, orders, and payments right away.
Is Grafterr POS really free to use?
Yes! Grafterr POS is free with no monthly software fees. You only pay transaction fees when you take payments using Grafterr Pay.
What types of businesses can use Grafterr POS?
Grafterr POS is built specifically for hospitality, perfect for cafés, takeaways, food trucks, restaurants, bars, and more.
Can I use my own hardware?
Yes, Grafterr POS works on Android and iOS tablets or smartphones. You can also connect receipt printers and our WisePad 3 card reader via Bluetooth.
Can I manage my menu from the app?
Absolutely. You can add items, edit prices, create modifiers, and organise your menu directly from the app. Any changes go live instantly.
What payment options are supported?
With Grafterr Pay, you can accept chip & PIN, contactless cards, Apple Pay, Google Pay, and payment links. Tap to Pay is also available on supported devices.
Is Tap to Pay available with Grafterr POS?
Yes. Tap to Pay is supported on both Android and iOS, allowing you to take contactless payments directly from your phone with no card reader needed.
Can I customise receipts?
Yes, you can fully customise your receipts with your logo, headers, footers, and tax settings, all directly within the app.
Do you offer customer support?
Yes, our support team is available to help with setup, troubleshooting, and any questions at no extra cost.
What are the system requirements?
Grafterr POS requires iOS 14 or higher, or Android 8 or higher, and Bluetooth enabled for hardware connections like card readers and printers.